TERMS & CONDITIONS
Welcome to Solar Kruk! This Privacy Policy governs the manner in which we collect, use, and maintain information obtained from users of our website maintained by KRUK & Co s.r.o. , Praha, IČO 25674986.
If you have any questions or concerns about this Privacy Policy, please don't hesitate to contact us at Solar Kruk.
DATA COLLECTION & USE
We collect personal information from users in the following ways:
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When users fill out forms on our website (e.g., during the order process or for inquiries).
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Through cookies and similar technologies, which may automatically collect certain information when users visit our website.
We process personal information for the following purposes:
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To process and fulfill orders placed on our website.
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To provide customer support and respond to inquiries.
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To improve our website and enhance user experience.
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To send periodic emails related to order updates and promotional offers.
TYPES OF DATA COLLECTED
The types of personal information we may collect include but are not limited to:
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Full name
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Address
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Email address
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Phone number
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Payment information (credit/debit card details, bank account information)
DATA STORAGE & SECURITY
User data is securely stored on servers hosted by Wix and may be processed using third-party services for order fulfillment and customer support. We implement appropriate security measures to protect user data from unauthorized access, alteration, disclosure, or destruction.
COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance user experience and collect certain information about users' browsing activities on our website. By using our website, users consent to the use of cookies.
THIRD-PARTY DISCLOSURE
We may share certain personal information with third-party service providers, such as shipping companies and payment processors, to fulfill orders and process payments. However, we do not sell, trade, or otherwise transfer user data to outside parties without explicit consent, except as required by law.
USER RIGHTS
Users have the right to:
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Access their personal information and request details about how it is used.
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Correct any inaccuracies in their personal information.
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Request the deletion of their personal data.
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Object to the processing of their data under certain circumstances.
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Withdraw consent for data processing (if consent is the legal basis for processing).
To exercise these rights, please contact us at solarkruk@gmail.com.
DATA RETENTION
We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
CHILDREN'S PRIVACY
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years old. If you believe we have inadvertently collected such information, please contact us immediately to have it removed.
CHANGES TO THE PRIVACY
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Users will be informed of any material changes via email.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at solarkruk@gmail.com.